Privacy Policy

Welcome to Singh Ji’s Bike Rental. We respect your privacy and are committed to protecting the personal information you provide while using our website and enquiring about our bike and scooter rental services in Siliguri, West Bengal.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your choices regarding your personal information.

By using our website or contacting Singh Ji’s Bike Rental through our website, contact forms, phone, or WhatsApp, you acknowledge the practices described in this Privacy Policy.

1. About Singh Ji’s Bike Rental

Singh Ji’s Bike Rental provides bike rental, motorcycle rental, scooter rental, and two-wheeler rental services in Siliguri, West Bengal.

Our website is designed to provide information about our rental services, available vehicles, pricing, contact information, and booking or enquiry options.

2. Information We May Collect

Depending on how you use our website or contact us, we may collect information such as:

• Name
• Mobile or telephone number
• WhatsApp number
• Email address
• Booking or rental enquiry details
• Preferred rental dates
• Vehicle preferences
• Information you voluntarily provide through contact forms, WhatsApp, email, or other communication channels
• Information required to process or manage a rental, where applicable

We only request information that is reasonably necessary to respond to enquiries, provide our services, manage bookings, or communicate with customers.

3. How We Use Your Information

We may use the information you provide to:

• Respond to bike or scooter rental enquiries
• Process and manage rental bookings
• Confirm vehicle availability
• Communicate with customers regarding their rental
• Provide customer support
• Provide information about our bike rental services in Siliguri
• Process payments where applicable
• Maintain business and rental records
• Prevent fraud, misuse, or unauthorized use of our services
• Improve our website and customer experience
• Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to our business without an appropriate legal basis or your consent where required.

4. WhatsApp and Other Communication Services

Our website may contain buttons or links that allow you to contact Singh Ji’s Bike Rental through WhatsApp.

When you choose to contact us through WhatsApp, you leave our website and interact with WhatsApp’s services. Information that you send through WhatsApp may be processed according to WhatsApp’s applicable terms and privacy policies.

Please avoid sending unnecessary sensitive personal information through WhatsApp or other communication channels.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage, remember preferences, or measure website performance.

Cookies may be used for purposes such as:

• Website functionality
• Analytics
• Performance monitoring
• Security
• Understanding how visitors use our website

If third-party analytics, advertising, maps, or other services are integrated into our website, those services may use their own cookies or technologies according to their respective policies.

6. Third-Party Services

Our website may use third-party services such as:

• WhatsApp
• Google services
• Google Maps
• Website analytics services
• Hosting providers
• Payment providers, where applicable
• Other services required to operate or improve the website

These third parties may process information according to their own privacy policies and terms.

We do not control the privacy practices of third-party services.

7. Sharing of Information

Singh Ji’s Bike Rental does not sell or rent your personal information to third parties.

We may share information when reasonably necessary with:

• Service providers helping us operate our website or business
• Payment providers, where applicable
• Professional advisers where necessary
• Government authorities or law-enforcement agencies when legally required
• Other parties where disclosure is necessary to protect our legal rights, customers, property, or business

We only seek to share information where there is a legitimate business, legal, or operational reason to do so.

8. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, online communication method, or electronic storage system can be guaranteed to be completely secure. You should therefore avoid sending unnecessary sensitive information through online communication channels.

9. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Respond to enquiries
• Complete or manage rentals
• Maintain business records
• Resolve disputes
• Meet accounting or legal requirements
• Prevent fraud or misuse
• Protect our legitimate business interests

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.

10. Your Privacy Choices

Subject to applicable law, you may contact us to request information about the personal data we hold about you or request correction of inaccurate information.

You may also request deletion of personal information where appropriate, although certain information may need to be retained to comply with legal, accounting, contractual, or other legitimate requirements.

11. Children’s Privacy

Our bike and scooter rental services are intended for individuals who are legally eligible to operate the relevant vehicle.

We do not knowingly collect personal information from children for the purpose of providing rental services.

12. External Links

Our website may contain links to external websites, social media platforms, mapping services, messaging platforms, or other third-party websites.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements, or business practices.

The updated version will be published on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact:

We will make reasonable efforts to respond to privacy-related enquiries appropriately.